About Us

EZ E-Bikes 360 is an independent online retailer helping people get reliable electric transportation that saves time, energy, and stress especially college students, student-athletes, and big-city commuters. Our goal is simple: make it easier to choose the right e-bike and get it delivered safely with clear support if you need help. We operate exclusively as an online retailer and do not operate physical storefronts.

What We Do

We curate and sell electric bikes, scooters, and related accessories through our online store. We are not a manufacturer, and we do not operate a physical retail showroom. Instead, we partner with authorized U.S.-based suppliers to fulfill and ship orders.

How Order Fulfillment Works

  • Fulfillment: Orders are processed by EZ E-Bikes 360 and fulfilled by authorized suppliers and distribution partners within the United States.
  • Shipping: Shipping methods, estimated delivery timeframes, and carrier details are listed on our Shipping Policy.
  • Returns & refunds: Return eligibility and refund timelines are listed on our Returns & Refund Policy.

Customer Support & Responsibility

If something goes wrong—or you have questions before or after purchase—contact EZ E-Bikes 360 first. We’ll assist with order updates, shipping questions, return authorization (when applicable), and warranty guidance in accordance with the product’s manufacturer terms.

EZ E-Bikes 360 remains the primary point of contact and is responsible for customer communication, order coordination, and issue resolution.

Why Customers Choose Us

  • Clarity: Straightforward policies and support—no guessing.
  • Curated selection: Products chosen for real-world commuting and campus life.
  • Trusted fulfillment: Shipped through authorized U.S. suppliers and carriers.

Business Information

EZ E-Bikes 360
4862 Foyle Way
Memphis, TN 38125
United States

Email: jordan@ezebikes360.com
Support Phone: (901) 438-4793
Support Hours: Mon–Fri, 9:00 AM–5:00 PM (Central Time)

For more details, please review our Terms of Service, Privacy Policy, Shipping Policy, and Returns & Refund Policy.

Empower Everyday Riders

We aim to empower everyday riders with e-bikes that make daily transportation enjoyable rather than tedious. Whether it’s commuting, errands or casual rides, we provide machines that bring value, ease and freedom — so you can move confidently, save time and enjoy every trip.

Expand Freedom, Reduce Barriers

Our goal is simple: reduce the barriers to high-quality electric mobility. That means offering strong performance, intelligent design and clear service—all at accessible levels. When mobility feels effortless, your world expands: work, play and adventure become easier to reach.

Build Sustainable Mobility with Style

We believe sustainable mobility should be practical, fun and stylish. By choosing electric bikes that look good and perform well, you’re making a statement and a smart choice. We support riders who want to reduce their environmental impact, live actively and ride with confidence.

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