Shipping Policy
Last updated: November 2025
EZ E-Bikes 360 works with trusted U.S. suppliers to ensure fast and reliable order delivery across the contiguous United States.
Shipping Costs
Shipping is free on all orders within the 48 contiguous U.S. states.
We do not currently ship to Alaska, Hawaii, Puerto Rico, or international destinations.
Processing Time
Orders are processed within 1–3 business days. Processing times may vary during peak seasons, holidays, or due to product availability.
Delivery Time
Estimated delivery times are as follows:
- Electric bikes and scooters: 4–10 business days
- Accessories and smaller items: 3–7 business days
Delivery times depend on warehouse location, carrier speed, and product availability.
Shipping Carriers
Orders may ship through UPS, FedEx, DHL, or USPS depending on the supplier and item type. Tracking information is provided as soon as the shipment is released from the warehouse.
Shipping Locations
Products ship from U.S.-based supplier warehouses. Orders may come from locations such as:
- California
- Nevada
- Texas
- New Jersey
Some items may ship separately if fulfilled by different suppliers.
Delivery Issues
Customers must inspect deliveries upon arrival. Any damage, missing items, or defects must be reported within 48 hours of delivery so we can resolve the issue with the supplier.
Blog posts
Why Big City Commuters Are Switching to E-Bikes: Top 10 Benefits for Urban Life
Big city commuting doesn’t have to mean traffic, delays, and high costs. More urban professionals are switching to e-bikes as a faster, cheaper, and more reliable way to get around. From beating gr...
Student-Athletes: How an E-Bike Saves Time, Energy & Stress
Student-athletes have some of the busiest schedules on campus: Morning lifts Classes Study hall Practices Film sessions Games Team meetings Days run from 6 a.m. to 10 p.m. Every minute matters —...
Why College Students Are Switching to E-Bikes: Top 7 Benefits for Campus Life
College life moves fast — and students don’t have time to waste walking across campus or waiting for buses. That’s why e-bikes are becoming the #1 transportation choice at universities across the c...